TaskRabbit’s app is offline whereas it investigates a “cybersecurity incident”

 

TaskRabbit, the on-demand errand service acquired by IKEA final 12 months, introduced right now that has taken its web site and app offline whereas investigating a “cybersecurity incident.” The corporate additionally mentioned that individuals who use the identical password on TaskRabbit as for different companies ought to change them instantly as a precaution.
“We understand how important your personal information is and are working with an outside cybersecurity firm and law enforcement to determine the specifics,” the corporate mentioned in an announcement posted to their social media profiles.

We’re investigating a cybersecurity incident, and our app and website are down whereas the crew works on this. Thanks to your persistence whereas we glance into this matter. pic.twitter.com/d61J1c3eh1
— TaskRabbit (@TaskRabbit) April 16, 2018
In response to questions on Twitter, TaskRabbit mentioned duties that may’t be accomplished whereas the app and web site are down can be rescheduled.

Hello Sean, thanks for reaching out. For the reason that app and web site are unavailable, your tasker may not have entry to your handle or contact information, and subsequently could not present up. We’re working to get your duties rescheduled ASAP.
— TaskRabbit (@TaskRabbit) April 16, 2018
IKEA purchased TaskRabbit for an undisclosed quantity final September, however the service continues to function independently, letting individuals request “taskers” for assist starting from packing for a transfer to assembling flat-pack furnishings.
TechCrunch has emailed TaskRabbit for extra particulars in regards to the incident.

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